Shipping policy

Shipping Policy

Last Updated: September 2026

At Hudson Atelier (hudsonatlier.com), we are committed to providing reliable, transparent, and efficient shipping for every order across the United States. Please review our shipping rates, fulfillment timelines, and operational details below before placing your order.

FREE US SHIPPING ($0.00 USD) | 1–3 DAYS HANDLING | 5–12 DAYS TRANSIT

1. Shipping Costs & Delivery Schedules

We offer free standard shipping on all eligible orders delivered within the United States. To provide curated collections at competitive prices, orders are dispatched directly from our international fulfillment centers.

Fulfillment Stage Details & Schedule
Standard Shipping Cost Free ($0.00 USD) across the United States
Daily Order Cut-off Time 8:00 PM EST (Eastern Standard Time)
Order Handling / Processing 1–3 Business Days (Monday–Friday)
Transit / Delivery Window 5–12 Business Days (Monday–Friday)
Total Estimated Delivery Window 6–15 Business Days

*Note: Orders placed after 8:00 PM EST, on weekends, or during U.S. federal public holidays will begin processing on the next available business day. Delivery estimates may vary due to severe weather conditions, carrier delays, high seasonal shipping volumes, remote locations, or other unforeseen logistical events.

2. Order Tracking & Dispatch Confirmation

Once your order has been processed and dispatched from our fulfillment facility (following the 1–3 business day handling window), you will automatically receive a shipping confirmation email. This notification contains your unique tracking number and an active link to track the status and progress of your shipment online in real time.

3. Delivery Conditions & Customer Obligations

  • Shipping Coverage: Our storefront caters specifically to customers within the United States. Orders submitted with non-eligible delivery locations may be subject to cancellation.
  • Address Accuracy: Customers are responsible for providing complete and accurate delivery information at checkout. Address modification requests must be sent to info@hudsonatlier.com prior to our daily cutoff at 8:00 PM EST. Changes cannot be guaranteed once active warehouse processing has begun.
  • Undeliverable Packages: If a parcel is returned due to an incorrect address, failed delivery attempt, or refusal, additional shipping and handling fees may apply for reshipment.
  • Damaged or Incorrect Items: If your delivery arrives damaged, defective, or incorrect, please notify our team within 30 days of delivery at info@hudsonatlier.com with photographs of the item and packaging for immediate assistance.

IMPORTANT NOTICE REGARDING PRODUCT RETURNS

Do not send physical return shipments without prior written authorization from our customer support team. Our registered office in Kansas is an administrative address and cannot receive returned merchandise.

All product returns must be requested and approved by contacting customer care at info@hudsonatlier.com prior to shipping. Upon pre-authorization, official return instructions and authorized fulfillment return routing details will be provided. Unauthorized shipments will be rejected.

Company Details & Customer Support

Store Name: Hudson Atelier

Official Website: hudsonatlier.com

Customer Care Email: info@hudsonatlier.com (Cut-off: 8:00 PM EST)


Customer Service Contact

Hudson Atelier Support
Email: info@hudsonatlier.com
Web: hudsonatlier.com
(Monday – Friday Support)

Product Return Address

Issued Upon Request & Authorization
Contact info@hudsonatlier.com for return instructions.
(Pre-approval mandatory before shipping)

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